18+ Age Restriction Strictly Enforced

Responsible Gaming
at 1x game —
Play Safe, Stay in Control

Gaming on 1x game should always be enjoyable — a form of entertainment, not a financial strategy or an escape from stress. This page brings together every tool, resource, and support channel that 1x game provides to help Pakistani players maintain a healthy, balanced relationship with online gaming.

18+ Only
Deposit Limits
Session Reminders
Self-Exclusion
24/7 English Support

Tools Available in Your 1x game Account

Every registered 1x game player in Pakistan has access to these responsible gaming controls directly from their account settings — no forms to fill in, no waiting period for most options.

PKR Deposit Limits

Set a daily, weekly, or monthly cap on how much PKR you deposit into your 1x game account. Once a limit is active, it cannot be increased for at least 7 days — giving you a real cooling-off buffer. Reducing a limit takes effect immediately. This is one of the most effective tools for keeping your gaming spend within a budget you are comfortable with.

Session Time Reminders

Configure 1x game to notify you after you have been in an active gaming session for a set number of minutes or hours. Time passes quickly when you are engaged in live cricket betting or casino games — session reminders bring you back to awareness of how long you have been playing so you can make a conscious decision about whether to continue.

Reality Check Breaks

Enable periodic pop-up reality checks within your 1x game session. At your chosen interval — every 30 minutes, every hour, or every two hours — the platform will pause and display your current session summary: time played, net PKR result, and the option to close your session. It is a simple but genuinely useful grounding mechanism.

Cool-Off Period

If you feel you need a short break from 1x game, you can activate a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off period your account remains active but you cannot place bets, access casino games, or make PKR deposits. Any pending withdrawals continue to process normally.

Self-Exclusion

Self-exclusion is a longer-term break option for players who feel their gambling is becoming a problem. You can self-exclude from 1x game for 6 months, 1 year, 3 years, or permanently. During self-exclusion your account is suspended — no login, no deposits, no betting. Marketing communications are also stopped immediately. This is a serious commitment and is strongly supported by our team.

Loss Limits

Beyond deposit limits, 1x game also lets you set a cap on how much you can lose in a given period. Once you reach your loss limit for the day, week, or month, gaming activity is paused until the period resets. This prevents chasing losses — one of the most common and most damaging patterns in problem gambling.

Chasing Losses

Returning to gamble more to try to win back money already lost — a cycle that typically accelerates financial harm rather than reversing it.

Gambling with Bill Money

Using funds meant for rent, groceries, utilities, or family expenses in Pakistan to fund gaming activity is a serious warning sign.

Hiding Gambling Activity

Feeling the need to conceal the amount of time or money spent gambling from family members or friends in Karachi, Lahore, Islamabad, or elsewhere.

Inability to Stop

Repeatedly trying to cut back or stop gambling but finding yourself unable to follow through, even when you genuinely want to.

Gambling to Escape

Using gaming as a primary way to escape stress, anxiety, depression, or other emotional difficulties — rather than as occasional entertainment.

Neglecting Responsibilities

Missing work, family commitments, or social obligations because of time spent gambling online, or feeling preoccupied with gambling during other activities.

Borrowing to Gamble

Taking loans, borrowing from family, or using credit to fund gambling activity — particularly when the intention is to win money to repay the debt.

Escalating Stakes

Needing to bet increasingly larger PKR amounts to feel the same level of excitement — a pattern that mirrors tolerance in other addictive behaviours.

How to Self-Exclude from 1x game

Self-exclusion is the most powerful responsible gaming tool available on the 1x game platform. If you feel your gaming is out of control, follow these steps to exclude yourself quickly. The process takes less than 5 minutes and goes into effect immediately.

Alternatively, if you would prefer to speak with a member of our team before making a decision, our 24/7 English-language support team is available via live chat in your 1x game account. They are trained to handle these conversations with full confidentiality and zero judgement.

01
Log In to Your 1x game Account

Access your account via the 1x game Login page. Make sure you are on a private, secure connection — avoid public Wi-Fi when accessing account settings.

02
Open Account Settings

Navigate to your account profile in the top-right corner of the 1x game platform and select "Account Settings" from the dropdown menu.

03
Select Responsible Gaming

Within Account Settings, locate the "Responsible Gaming" section. You will find all available tools here: deposit limits, cool-off periods, and self-exclusion options.

04
Choose Your Exclusion Period

Select the self-exclusion duration that feels right for you: 6 months, 1 year, 3 years, or permanent exclusion. There is no wrong answer — choose what gives you the relief you need.

05
Confirm and Receive Confirmation

Confirm your choice. Your account will be suspended immediately and a confirmation will be sent to your registered contact details. Marketing communications stop at the same time. Any pending PKR withdrawals are processed as normal.

Support Resources for Pakistani Players

If you are concerned about your own gambling or that of someone close to you, these channels are available in English and are confidential.

1x game 24/7 Support

Our English-language support team is available around the clock to help you activate any responsible gaming tool, process a self-exclusion request, or simply talk through your concerns in confidence. Access via live chat after logging in to your 1x game account.

[email protected]
Gambling Therapy

Gambling Therapy is a global service offering free, practical advice and emotional support to people affected by gambling — including players and their families. Their online service is available in English and provides both live chat counselling and self-help resources.

gamblingtherapy.org
Gamblers Anonymous

Gamblers Anonymous is a fellowship of people who share their experience, strength, and hope with each other in order to solve their common problem and help others to recover. Meetings are confidential and available online in English for players across Pakistan.

gamblersanonymous.org

Important: The support contact details for Gambling Therapy and Gamblers Anonymous listed above are provided for reference purposes. 1x game strongly encourages any player who feels they may have a problem to reach out to these organisations directly. If you are in immediate distress, please contact a qualified mental health professional or helpline in your city — resources are available in Karachi, Lahore, Islamabad, and across Pakistan.

Entertainment First.
Always in Control on 1x game.

Ready to enjoy Test Cricket betting, live casino, and jackpot slots on Pakistan's trusted platform — with the responsible gaming tools to keep it fun? Log in to your 1x game account and set your limits today. 18+ only.