1x game FAQs —
Real Answers for Pakistan Players

Creating an account on 1x game takes less than two minutes. Visit the 1x game Login page, click Register, and fill in your mobile number or email address, choose a strong password, and select PKR as your preferred currency. Once submitted, you will receive a one-time code to verify your number. After verification your account is active and ready to use.

1x game follows standard KYC (Know Your Customer) requirements for player accounts in Pakistan. You will need to upload a clear photo of your national CNIC (front and back), along with a recent selfie for face-matching. Some players may also be asked for proof of address, such as a utility bill dated within the last 90 days. Verification typically completes within 24 hours.

On the 1x game Login page, click the "Forgot Password" link beneath the login fields. Enter the mobile number or email address tied to your account and submit. You will receive a reset code via SMS or email within a few minutes. Enter the code, set a new password, and log in normally. If the code does not arrive, check your spam folder or contact 1x game support at [email protected].

No. 1x game strictly allows one account per player. Duplicate or multi-accounting violates our Terms and Conditions and may result in permanent account closure and forfeiture of any pending winnings. If you believe a second account was opened in your name without consent, contact support immediately so our team can investigate and resolve the issue.

You can request a temporary suspension or permanent closure of your 1x game account at any time by contacting our support team at [email protected]. Provide your registered mobile number and a brief reason for the request. For players who want a break from gaming, our Responsible Gaming self-exclusion tool in account settings is the fastest option and takes effect immediately.

Log in to 1x game, go to the Deposit section, and choose Easypaisa as your payment method. Enter the amount you wish to deposit (minimum 500 PKR), confirm, and you will be redirected to the Easypaisa payment flow where you can complete the transaction using your Easypaisa mobile wallet or app. Funds appear in your 1x game balance almost instantly after Easypaisa confirms the payment.

Yes, JazzCash is a fully supported deposit and withdrawal method on 1x game. The process is identical to Easypaisa: navigate to the Deposit section, select JazzCash, enter your amount, and approve via the JazzCash app or USSD flow. Minimum deposit is 500 PKR. JazzCash deposits are processed in real time and usually reflect within 1–2 minutes.

Easypaisa withdrawals from 1x game are typically processed within 15–30 minutes after your request is submitted, provided your KYC verification is complete and no additional review is triggered. During peak hours or promotional periods it can occasionally take up to 2 hours. If your withdrawal has not arrived after 3 hours, contact support at [email protected] with your transaction reference number.

The minimum withdrawal amount on 1x game is 1,000 PKR for all supported payment methods, including Easypaisa, JazzCash, Raast, and bank transfers to HBL, UBL, and MCB Bank. There is no maximum withdrawal cap imposed by 1x game, though individual bank or wallet daily limits from Easypaisa and JazzCash may apply on the payment provider side.

1x game does not charge any internal processing fees on standard deposits or withdrawals. However, your payment provider — Easypaisa, JazzCash, HBL, UBL, or whichever method you use — may apply their own service charges. We recommend checking your provider's fee schedule. Raast transfers between supporting banks are generally free of charge within Pakistan.

Yes. 1x game supports direct bank transfers to major Pakistani banks including HBL, UBL, MCB Bank, and Meezan Bank. To withdraw via bank transfer, go to the Withdrawal section, select Bank Transfer, and enter your IBAN and account name exactly as they appear on your bank records. Bank withdrawals typically process within 1–24 hours during banking hours, Monday through Friday.

Head to the Jackpot Slots section from the main navigation. Browse the available slot titles, click on any game to open it, and select your bet size before spinning. Progressive jackpot slots display a live PKR jackpot counter at the top of the game screen. All slot games on 1x game are provably fair and run on certified RNG (random number generator) engines from licensed providers.

RTP (Return to Player) is the long-run average percentage of wagered money a slot returns to players over thousands of spins. On 1x game, most slots carry an RTP between 94% and 97%, which is competitive in the online gaming market. RTP is a statistical average over millions of spins, not a guarantee per session — short sessions can result in big wins or losses regardless of the RTP figure.

Cockfighting on 1x game is a live-streamed regional game format popular across Southeast Asia and parts of Pakistan. Two roosters compete in a live arena, and players place bets on which rooster they believe will win before or during the match. 1x game streams multiple Cockfighting events daily with real-time odds. Bets are placed in PKR and settled immediately after each match concludes.

Yes. 1x game's Test Cricket section covers international Test matches including Pakistan home and away series, plus the HBL Pakistan Super League. You can bet on match winners, series outcomes, individual innings totals, player performance markets, and more. Odds are updated in real time throughout each day's play. Visit the Test Cricket page for the current schedule and available markets.

Yes. 1x game is fully optimised for mobile browsers on both Android and iOS. Simply open the 1x game website in your phone's browser — Chrome on Android and Safari on iPhone both work well. No app download is required. The mobile layout is responsive, giving you full access to slots, live casino, Test Cricket betting, Cockfighting, and account management from any screen size.

1x game's live casino section includes a wide variety of table and dealer games: Live Baccarat, Live Roulette, Live Blackjack, Sic Bo, Dragon Tiger, Coin Toss, and several speed variants of classic games. All tables are streamed in HD with professional dealers. Game limits range from low-stakes tables starting at 100 PKR up to high-roller tables for experienced players.

1x game regularly updates its welcome bonus offers for new Pakistani players. The current promotion details — including the bonus percentage, maximum bonus amount in PKR, and eligible games — are displayed on the 1x game Casino page and in your account after registration. Always read the bonus terms carefully before opting in, particularly the wagering requirement and expiry period.

A wagering requirement (sometimes called a playthrough requirement) means you must bet a specified multiple of your bonus amount before you can withdraw bonus-derived winnings. For example, a 10,000 PKR bonus with a 20x wagering requirement means you need to place 200,000 PKR worth of qualifying bets before cashing out. Different games contribute different percentages — slots typically count 100% while live table games may count less.

Yes. 1x game rewards regular players through a tiered loyalty program. As you wager, you accumulate loyalty points that move you through Bronze, Silver, Gold, and Platinum tiers. Higher tiers unlock faster withdrawal processing, dedicated account managers, enhanced bonus offers, and exclusive weekly cashback on net losses. Full tier details and point rates are available inside your 1x game account dashboard.

Whether bonus funds can be used on Cockfighting or Test Cricket markets depends on the specific promotion's terms. Most welcome bonuses at 1x game are valid on slots and live casino games. Sports and regional game markets like Cockfighting may count at a reduced contribution rate (e.g., 10%–25%) toward wagering requirements. Always check the bonus terms page for the full eligible game list before wagering.

Yes. Free spin promotions are offered periodically at 1x game, typically tied to new slot game launches, seasonal events, or special deposit matches. Free spin winnings are usually subject to a wagering requirement before withdrawal. Check the Promotions page inside your 1x game account or look for the latest offers on the Jackpot Slots page to see currently active free spin deals.

You must be at least 18 years old to register and play on 1x game. This is a firm requirement with no exceptions. During KYC verification, your age is confirmed against your CNIC. If verification reveals a player is under 18, the account is closed immediately and any deposited funds are returned. 1x game is committed to keeping gambling away from minors at all times.

1x game offers a full suite of responsible gaming tools accessible from your account settings: deposit limits (daily, weekly, monthly), session time reminders, loss limits, cooling-off periods, and self-exclusion. Self-exclusion can be set for a minimum of 30 days up to a permanent ban. We encourage any player who feels their gaming habits are causing stress to use these tools or visit our Responsible Gaming page.

If you feel gambling is negatively affecting your finances, relationships, or mental wellbeing, please act sooner rather than later. Use 1x game's self-exclusion tool immediately to block your own access. You can also reach out to our support team at [email protected] and request a cool-off period. We take responsible gaming seriously and will assist you promptly. Speaking to a trusted friend, family member, or mental health professional is also strongly encouraged.

Yes. 1x game uses industry-standard SSL encryption (TLS 1.3) to protect all data transmitted between your device and our servers. Payment details are tokenised and never stored in plain text. Account access is protected by two-factor authentication (2FA), which we strongly recommend enabling. Your personal data is handled in accordance with our Privacy Policy and is never sold to third parties.

1x game customer support is available 24/7 in English. The fastest way to reach us is via the live chat widget on the website, which typically connects you to an agent within 2–3 minutes. You can also email us at [email protected] for non-urgent queries; email responses are sent within a few hours. For account security issues, always use the registered email address associated with your 1x game account.